Cookie and Data Usage Policy
How Synapse Awareness Uses Tracking Technologies
Last updated: March 15, 2025
Understanding Our Data Collection
At Synapse Awareness, we believe transparency about data collection builds trust. Our monitoring and performance optimization platform uses various tracking technologies to enhance your experience while respecting your privacy choices.
When you visit synapse-awareness.com, we collect information through cookies, web beacons, and similar technologies. This data helps us understand how our platform performs and where we can make improvements that benefit our users in Taiwan and beyond.
Essential Cookies
These cookies are necessary for basic website functionality. They enable core features like secure login sessions, form submissions, and navigation between pages on our monitoring platform.
Functional Tracking
We use functional cookies to remember your preferences, language settings, and customized dashboard configurations. This makes your experience more personalized each time you return.
Analytics Data
Analytics cookies help us understand which features are most valuable to users. We analyze page performance, user flows, and system optimization opportunities without identifying individual users.
Performance Monitoring
As a performance optimization company, we track loading times, system responsiveness, and technical metrics to continuously improve our platform's speed and reliability.
How We Use Your Information
The data we collect serves specific purposes that enhance your experience with our monitoring and optimization services:
- Improving website performance and identifying bottlenecks in real-time
- Personalizing your dashboard and monitoring interface
- Understanding which optimization features provide the most value
- Preventing security issues and maintaining platform stability
- Analyzing usage patterns to guide future platform development
- Providing technical support and troubleshooting assistance
Managing Your Cookie Preferences
You have control over how cookies are stored on your device. Most browsers allow you to block or delete cookies, though this may affect some website functionality.
Data Retention Timeline
Different types of tracking data are retained for various periods based on their purpose and legal requirements:
Questions About Our Data Practices
We're committed to transparency about how we handle your information. If you have questions about our cookie policy or want to discuss your data preferences, we're here to help.
Our team regularly reviews and updates these policies to reflect changes in our services and applicable privacy laws. We appreciate your trust in Synapse Awareness for your monitoring and performance optimization needs.